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RETURN AND SHIPPING POLICY

RETURN POLICY

 

You can return your items within seven (7) days of receiving it. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To return an item, contact bolboretakids@gmail.com to request a return shipping label. The items must be returned within 7 days of receiving the return shipping label.

To be eligible for a return, your item must be unused and in like-new condition and in their original packaging, including all book pieces, original bag, tags and zip bag. The items must be properly packed to avoid damage during transit. 


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at bolboretakids.us@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bolboretakids.us@gmail.com.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

SHIPPING POLICY

Standard Delivery, Expedited Shipping, and Priority Shipping are available within the USA. Prices vary upon total items ordered.

Items will ship 3-5 business days after the order has been received.

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